KineCARE is Kinefinity Europe’s (MJIT Berlin) fast and efficient repair and replacement service for end-users with damaged kine-cameras.
The service period is valid for 12 months and can be renewed for an unlimited amount of times.
The service includes:
If during the first period of 12 months a KineCARE customer does not need to use the service, the renewal fee for the second year will be reduced by 50%. Starting from the third year, if the KineCARE service has still not been used the service period will be renewed for free until the first case occurs.
NOTE: KineCARE program does not affect or change Kinefinity’s warranty policy, it does not include costs of parts or labour for out of warranty cameras and parts. For more information on warranty please refer to Kinefinity’s warranty policy.
* This offer only applies to countries within the legal borders of the European Union – Countries outside of E.U. may be subject to additional costs.
** This applies to parts that are absolutely necessary for minimum needs of operating the camera.
*** Pick-up will be done at the earliest possible time in respect to UPS terms and conditions, a contact person needs to be present within reach of UPS’ service area and within E.U. territory.